Insights
Practical thinking on AI, sales and modern manufacturing.
Field-tested ideas for manufacturers who want their people selling and building, not typing. From the team building OTIS.
What CRM data entry really costs a manufacturing sales team
The hours are the visible part. The bigger cost is a pipeline nobody fully trusts, follow ups that slip, and customer knowledge that walks out the door with your reps.
November 6, 2026
Is it safe to put customer data in ChatGPT? A manufacturer's guide
Your team is already pasting quotes, customer lists and drawings into AI chat apps. Here is how to think about the risk, the questions to ask any AI vendor, and a policy you can put in place this month.
November 5, 2026
The trade show follow up playbook for industrial sales
The booth was busy and the badge scanner is full. Here is a practical plan for turning a stack of scans into real conversations before the leads go cold.
November 4, 2026
HubSpot for manufacturers: what to automate first
HubSpot can do a lot, but manufacturing sales has its own rhythm of RFQs, quotes, samples and reorders. Here is where automation pays off first, and where people should stay in charge.
November 3, 2026
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